Refund policy

RETURNS & EXCHANGES

At Barton-Clay Fine Jewelers, we take pride in the quality and craftsmanship of our pieces. If for any reason you are not completely satisfied with your online purchase, we are pleased to offer returns within 15 days of the original purchase date.

• Items must be unworn, in original condition, and accompanied by the original receipt and packaging.
• Refunds will be issued to the original form of payment.
• Custom and personalized items are final sale and not eligible for return.

For assistance with your return, please contact our team at support@bartonclay.com, and we will be delighted to assist you.

We appreciate your trust in Barton-Clay and look forward to continuing to serve you with timeless elegance.

*Please note that our return policy applies exclusively to online purchases and does not extend to in-store purchases, which are eligible for exchange or store credit only.